Advanced Desktop Support

This service includes all the benefits of Standard Desktop Support plus the following:

  • Managed computer hardware and software acquisition (including smartphones and tablets)
  • Laptop migration and maintenance
  • Custom-built computers optimized for best performance
  • Computer network infrastructure design, setup, and management
  • Managed security solutions
  • Managed data backups and storage
  • Virtual Desktop Infrastructure (VDI) implementations
  • Virtual telephony services
  • Dedicated virtual technology administrator
  • Dedicated online help desk access and assigned phone contact
  • Temporary staff augmentation

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