DeltaSpike offers two service plans: Managed IT Support and Premium IT Support. Both plans can be tailored to provide either ongoing or need-based support, managed entirely by DeltaSpike or co-managed with your internal IT personnel.

The following table shows what is included in the two service plans:

  Managed IT Support * Premium IT Support **
Standard desktop support
Advanced desktop support
Web & software development services
Cloud transformation services
Remote support discount
• 15% off regular hourly rate
Premium support discount
• 15% off regular hourly rate
Free onsite dedicated support
• 1 engineer for 1 week
Guaranteed priority  
Free hosting
• 1 business site/application hosted by DeltaSpike
• 99.9% uptime guarantee
* Managed IT Support pricing: Hourly fee plus travel expenses.
** Premium IT Support pricing: $10,000 annual fee; hourly fee plus travel expenses.
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